I didn't receive my login credentials after a successful purchase. What should I do?

If your payment went through but you haven't received login details, the most likely cause is a typo in the email address you entered at checkout. Please check your spam or junk folder first. If the credentials still aren't there, contact our support team at contact@zazu.video with (1) the email address you intended to register with and (2) your payment receipt or transaction ID. We'll verify your purchase and send your credentials within one business day.