How can I contact support?

A real person, usually the same day.

Option 1 — Email us
Write to contact@zazu.video. This is the best route if you're locked out of your account, since it doesn't require signing in.

Option 2 — Use the Help Center
Sign in and click Help Center at the bottom of the left sidebar, just below Learn Center.
 

What to include
Adding these upfront saves a round of back-and-forth:

• Your registered email address
• Your transaction ID, if it's about a purchase or refund
• A screenshot, if something looks wrong on screen